Intelligent Salvage Managment

Bamboo’s Intelligent Salvage Management solution is designed to provide the best possible levels of service, high levels of return and total client visibility throughout the process.

We are able to ensure we perform to the high standards set by using our ISM process, which provides our clients with a host of benefits.

The online ISM platform has been developed to allow the customer to have total visibility during the salvage process, detailing and documenting every stage of the operation and keeping an audit trail in the form of recorded information, such as stock lists, pricing matrices and other communications during the job.

The ISM platform was developed by Bamboo for this exact purpose, and every client is given login details and a brief user-manual to help aid the process, although it is a very simple-to-use online system.

Once booked and collected handsets are sorted into batches of working, damaged and non-working.
Handsets that are suitable for repair work are processed to working, saleable units.
Resaleable handsets are booked and logged into the ISM system for valuation.
Devices are connected to an automated data wipe programme and restored to factory settings.


It allows Bamboo to process and measure the authenticity of the salvage batch – a case study can be performed in order to identify if the salvage could have been recovered (repaired and refurbished) in order to use in the clients stock pool of swap devices.

On top of this, Bamboo are able to report on case study volumes, providing insights into the models and repair yields as a percentage of the total volume.

Bamboo offer a measurable pricing matrix, highlighting how the prices are calculated and putting a documented, fixed monthly pricing table in place.

The ISM platform offers the customer the convenience of an online booking and management tool.

Bamboo use a certified data sanitisation solution to offer automated data cleansing of devices.